FAQs

Learn about some of the frequently asked questions on WhatsApp integration

Why should I use WhatsApp automation?

WhatsApp has over 400 million active daily users with higher engagement rates. It is one of the best channels to reach your customers and get higher converstions.

Why message cost is higher in WhatsApp?

WhatsApp charges a cost for every message sent using its API. And the pricing of the API is high. Despite the higher costs, WhatsApp offers a better ROI than email or SMS. Store owners get a higher conversions because WhatsApp has millions of active users with higher engagement rates.

How does usage based charge work?

Usage based charge in the Automated plan means you are billed you only if an automated message is successfully sent to your customer's WhatsApp number.

Is there a free trial?

Yes, all paid plans come with a 14-day free trial. You can cancel anytime before that and you will not be charged. However, this does not apply to usage based charges.